Privacy Policy
Effective Date: July 7, 2026
At Fox Wurx ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.
Information We Collect
We may collect the following information:
Name
Shipping and billing address
Email address
Phone number
Custom engraving information you submit
Payment information (processed securely by our payment provider—we do not store complete credit card information)
Order history
IP address, browser type, device information, and website usage data
How We Use Your Information
We use your information to:
Process and fulfill orders
Personalize engraved products
Communicate about your order
Respond to customer service requests
Improve our website and products
Prevent fraud and unauthorized transactions
Comply with legal obligations
We do not sell your personal information.
Payment Processing
Payments are processed by trusted third-party payment providers. Fox Wurx does not store full credit card numbers or payment credentials on our servers.
Sharing Information
We may share information only when necessary with:
Shipping carriers
Payment processors
Website hosting providers
Service providers that help operate our business
Government authorities when required by law
These providers receive only the information reasonably necessary to perform their services.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmitting data over the Internet or storing electronic information is completely secure.
Accordingly, while we strive to protect your personal information, we cannot guarantee or warrant that unauthorized access, cyberattacks, data breaches, or other security incidents will never occur.
Security Incidents
If we become aware of a security incident affecting personal information under our control, we will respond as appropriate under applicable law, including investigating the incident, taking reasonable steps to mitigate its effects, and providing any legally required notifications.
Customer Responsibility
Customers are responsible for maintaining the confidentiality of any passwords or account credentials they use to access our website and for protecting their own devices and email accounts.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance your shopping experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion where applicable
Opt out of certain marketing communications
Requests may be subject to applicable legal exceptions.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Fox Wurx
Email: gordon@foxwurx.com
Website: www.foxwurx.com